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Frequently Asked Questions (FAQ)

We gathered the best of our product experts knowledge to make sure we answer all of your questions.

WHERE CAN I GET MORE PRODUCT AND TECHNICAL INFORMATION?

If you did not find what you need on the Products section of our website, you can easily find more information by downloading our Camso Sales Intelligence mobile App on the Apple Store or by accessing it from the web at si.camso.co. You will find all technical specifications and detailed explanation on the features and benefits of all our products.

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WHERE CAN I BUY CAMSO PRODUCTS IN MY REGION? HOW MUCH DO THEY COST?

If you are a machine owner, you can find a local dealer by clicking on the « Find a Dealer » tab. If you are an Original Equipment Manufacturer, a dealer or a distributor, please get in touch with us through the Contact form page.

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I HAVE AN ISSUE WITH ONE OF YOUR PRODUCTS, WHAT DO I DO?

If you have issues with one of our tires, you can contact your local dealer who will look into your matter with our sales representatives. You can easily find a local dealer by clicking on the « Find a Dealer » tab.

You can also learn about our warranty policy.

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WHAT DOES THE NOMENCLATURE OF YOUR PRODUCTS MEAN?

Our complete product naming system for material handling was built to provide as much details as possible on the product itself. It is accessible simply by clicking here.

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HOW CAN I SEE CAMSO PRODUCTS IN ACTION?

You can find product videos in our Content room, directly in the product page, and also on our Youtube channel.

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I DON’T KNOW WHICH TIRE FITS MY APPLICATION, CAN YOU HELP ME?

If you are not sure which tire would fit your specific application, we invite you to use the product selector. At Camso we believe that to achieve the lowest operating cost solution, you need to have the right tire for your application. By providing a few details about your forklift and about the environment it works in, this tool will guide you towards the product that is most suited to fit your specific needs.

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WHAT IS THE DIFFERENCE BETWEEN INDUSTRIAL PNEUMATIC TIRE, PRESS-ON TIRE AND RESILIENT TIRE?

Pneumatic tires consist of layers of rubberized fabric called plies. Plies extend diagonally in alternating directions across the tire and build up the tire carcass. Bundles of high carbon steel wires form beads and serve to secure the tire on the rim. An abrasion resistant rubber tread and sidewalls protect the casing. Finally a rubber inner tube allows for inflation of the tire to the specified pressure.

Resilient tires were developed as a flat free solution to the pneumatic tire. The two-layer resilient tire is built from an inner heel layer comprised of a hard rubber compound and an outer tread layer made of an abrasion resistant rubber compound for long tire life. The three-layer resilient tire features a third middle layer. Here a special, softer rubber compound layer is added to maximize shock absorption to mimic the cushioning of a pneumatic and reduce internal tire temperatures.

Press-on tires (also known as cushion tires or band tires) are found predominantly in North America. Here, the tire is typically made from a single rubber compound that's bonded to a steel band. They are pressed on to the machines hub using a hydraulic press. Up to 200 tons or more can be required to install a press-on tire. They are available in either a smooth tread pattern which are suitable for operating on dry, smooth floors or a traction tread pattern for wet environments or uneven/loose surface conditions. Press-on equipped machines are popular due to their ability to handle higher loads with greater stability compared to a similar sized resilient or pneumatic tire.

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WHAT CAUSES PRESS-ON TIRES TO FAIL?

The most common cause that leads to tire failure is internal heat build-up. The forklift industry has evolved a lot, which means that forklifts are now expected to carry heavier loads, while moving faster and lifting higher than ever before. When operating in such high intensity applications, tires are pushed beyond their limits. More weight and more speed translate into more stress on the tires, wheels and axle. This in turn, generates more heat which often lead to thermal failures. Our new PON Series specifically addresses this issue and was designed to provide maximum resistance to thermal failure and maximum lifespan in your application.

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I DON’T KNOW MY TIRE SIZE. WHAT SHOULD I DO?

The easiest way to identify your tire size is to look at the tire sidewall. Much like you own vehicle, the size is molded into the side. If the tire is severely damaged and it is not possible to obtain the size from the tire, locate the machines data plate which will list the tire size installed by the machine manufacturer. Lastly, if you still have difficulty, contact you dealer or representative with the machine, make a model and we’ll be happy to help.

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HOW CAN I KNOW IT’S TIME TO CHANGE MY TIRES?

Forklift tires are in danger of sustaining damage or simply wearing out through regular use. It may be easy to look at a functioning tire and say, ‘’It seems like it works for me’’, but you may be taking risks by ignoring the signs that tires should be retired from service.

To know when to replace a press-on tire, a resilient tire or a pneumatic tire, simply refer to this tire wear guide.

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HOW CAN I KNOW WHICH TREAD PROFILE IS RIGHT FOR MY FORKLIFT TIRES?

At Camso we believe that to achieve the lowest operating cost solution, you need to have the right tire for your application. This includes having the right tread pattern for your specific needs. We invite you to use the Product selector on our website, which will guide you toward a tire that has the right tread pattern for your application.

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ARE YOUR TIRES APPROVED BY OEMS?

Our tires are endorsed and used by leading global OEM’s world over. Our commitment to quality, performance, delivery and service makes us the OEM tire of choice in the industry.

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CAN I INSTALL MY FORKLIFT TIRES BY MY OWN?

No. Industrial tires require specialized equipment, tools and training. Installation should be done by a qualified industrial tire technician, like Solideal On-Site Service team.

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