Frequently Asked Questions (FAQ)

We gathered the best of our product experts knowledge to make sure we answer all of your questions.

WHERE CAN I CALL TO GET INFO?​​

USA: 844 226-7624 (844 CAMSOAG); Canada: 1-317-671-7327; Asia: +91 9985530404; Europe: 390 307 281 503; or you can use our Contact Us section

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WHERE CAN I GET MORE PRODUCT AND TECHNICAL INFORMATION?

If you did not find what you need in the Products section or Documents of our website, you can easily find more information by downloading our Camso Sales Intelligence mobile app through the Apple Store or by accessing it from the web at si.camso.co. You will find all technical specifications and detailed explanations on the features and benefits of all our products. In addition, please use the "Contact Us" link on the camso.co website to interact with our customer service and technical support team.

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WHERE CAN I BUY CAMSO PRODUCTS IN MY REGION? HOW MUCH DO THEY COST?

If you are a machine owner, you can find a local dealer by clicking on the "Find a Dealer" tab.

If you are an Original Equipment Manufacturer, a dealer or a distributor, please get in touch with us through the Contact form page.

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OUR NEW CORPORATE NAME: WHY CAMSO ?

Simply put, because Camso combines the best of Camoplast and Solideal, not to mention all of the other entities we have acquired in the last few years. Learn more here.

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I WANT TO BECOME A CAMSO DEALER. WHAT IS THE PROCEDURE?

Contact us here. We will provide your information to our distributor based on your location, and they will provide their Dealer Program Application and Information.

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WHERE CAN I GET INFO ON CONSTRUCTION, MATERIAL HANDLING OR POWERSPORT?

You can select the business unit of your choice on the Home page of the Camso website.

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I HAVE AN ISSUE WITH ONE OF YOUR PRODUCTS. WHAT DO I DO?

If you have issues with one of our tracks or track systems, you can contact your local dealer, who will look into your matter with our sales representatives. You can easily find a local dealer by clicking on the "Find a Dealer" tab.

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WHAT TYPE OF WARRANTY DO YOUR TRACKS INCLUDE? WHAT IS THE WARRANTY REPLACEMENT PROCESS?

Contact us toll free at 1 844 CAMSOAG, by standard phone at 1 317 671-7327, or by email at Ag.ProductSupport@camso.co.

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WHY SHOULD I USE TRACKS OVER WHEELS?

Improved productivity: Tracked tractors typically slip between 1 and 4% of the time, whereas wheeled tractors slip between 8 and 15% of the time. Increased slip with wheeled tractors means you are burning more fuel and covering less ground than tracked tractors. Less compaction: Tracked equipment has greater surface area and more axles, reducing overall soil compaction. Several university studies have shown that reduced soil compaction can significantly increase crop yields. Wet conditions: Tracked tractors/implements have greater surface area and more axles, allowing tracked equipment to get into the field in wetter soil conditions than wheeled equipment can. This allows operators to maintain the tight planting and harvesting windows required for today's farming practices. Powerhop: Powerhop may vary depending on implement and field conditions on wheeled tractors. Powerhop is corrected by increasing weight/ballast and increasing tire pressure, and may need to be adjusted for differing field conditions and/or when changing implements. Both increasing weight/ballast and increasing tire pressure have a negative impact on soil compaction. Tracked tractors do not exhibit powerhop. Machine width: Tracked tractors are typically narrower than comparable wheeled tractors. This allows tracked tractors to be transported much easier than wheeled tractors.

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HOW CAN I SEE CAMSO PRODUCTS IN ACTION?

You can find product videos on the individual product page of our website. You can also see our complete video library on our Camso YouTube page.

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WHAT IS THE DIFFERENCE BETWEEN CAMSO POSITIVE DRIVE TRACK SYSTEMS AND FRICTION DRIVE TRACK SYSTEMS?

You will find all the information you need in this video.

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I DON’T KNOW WHICH TRACK OR TRACK SYSTEM FITS MY APPLICATION. CAN YOU HELP ME?

If you are not sure which track would fit your specific application, we invite you to use our Product selector. At Camso, we believe that to achieve the lowest operating cost solution, you need to have the right track or track system for the right application. By providing a few details about your equipment and about the environment it works in, this tool will guide you towards the product that is best suited to your specific needs.

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WHAT IMPACT DO CAMSO TRACKS AND TRACK SYSTEMS HAVE ON SOIL COMPACTION, AND WHY IS THAT IMPORTANT?

Reduced compaction for better soil preservation provides twice the flat plate area under the centre frame with tracks. 53% ground pressure reduction with tracks. 20% less soil compaction measured. You can find more information on our ''Profit from the ground up'' page.

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ARE YOUR TRACKS AND TRACK SYSTEMS APPROVED BY OEMS?

Our tracks and track systems are approved by leading global OEMs the world over. Our commitment to quality, performance, delivery and service makes us the OEM tracks and track systems of choice.

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HOW LONG WILL THE TRACKS LAST?

There are many variables that determine overall track life. Track life is dependent on the amount of roading, soil types/conditions, amount of slippage , weight/ballast, side slope usage, frequency of turning, track alignment, crop types/residue. Application/implement: In general, the Camoplast Durabuilt 5500 Series will have the greatest life due to its thicker carcass construction and, in most cases, taller/thicker treadbars.

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HOW DO I DETERMINE WHEN I NEED TO REPLACE MY TRACKS?

Tracks should be replaced when any of the following conditions are met: the treadbars are worn to less than 1/2 inch (12 mm), track to ground slippage consistently exceeds 10 to 12%, several treads are missing in a row, multiple guide lugs are missing in a row, guide lugs have excessive wear, de-tracking occurs due to missing or worn guide lugs, tear in the carcass, cables are showing on the inside surface, drivewheel to track slippage is excessive. Depending on the reason for track replacement, the customer may want to consider a different Durabuilt track series to improve overall track life with the replacement track.

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WHY DO CAMSO TRACKS HAVE A COMPONENT ASSEMBLED LOOK COMPARED TO A ONE-PIECE MOLDED APPEARENCE OF OTHER TRACK MANUFACTURERS?

The Camso track is an assembled track instead of a molded track. The assembled components allow better optimization of material properties in different areas of the tracks. Camso uses materials optimized for guide lug, treadbars, and carcass and can accurately control the placement of the materials. It also allows us to easily customize tracks for specific applications. Camso's unique single curing process offerts a finished product with increased durability and performance. No material displacement during the manufacturing process is required.

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HOW DO I ORDER SPARE PARTS OR REPLACEMENT PARTS?

To learn more about spare parts or replacement parts, please contact your local dealer.

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WHERE CAN I FIND MANUALS FOR MY CAMSO PRODUCT?

You can download the documents you're looking for right here.

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ARE THE TRACKS AVAILABLE FROM THE TRACTOR MANUFACTURERS THE SAME TRACKS AS CAMSO OFFERS THROUGH ITS DEALERS/DISTRIBUTORS?

Camso is the #1 choice of OEM's. In many cases, Camso offers the exact same track. If a track has both the tractor manufacturer part number and the Camso part number on the side of the track, the tractor manufacturer track is identical to the Camso offered track.

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CAN I EASILY CONVERT MY TRACTOR TO TRACKS WITH CAMSO CTS?

Yes, they are engineered to easily convert tractors and convert to tracks with minimum maintenance. It’s the simplest MFWD conversion track system on the market. With excellent traction and flotation in wet or soft ground conditions, it’s a perfect choice for tillage and rice fields.

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CAN I INSTALL CAMSO AG TRACKS, CTS TRACK SYSTEMS OR TTS TRACK SYSTEMS MYSELF?

Tracks and track systems require specialized equipment, tools and handling. Camso highly recommends that a qualified technician complete the installation process and ensure your track or your track system is operating correctly. Contact your local dealer for more information.

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WHAT CAN I DO WITH WITH MY USED TRACK/WHEEL?

Camso takes old tracks and puts new tread bars on the carcass, remanufacturing the used tracks and giving them new life.

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CAN I BUY A REMANUFACTURED TRACK OR WHEEL EVEN IF I DON'T HAVE A USED ONE TO GIVE IN EXCHANGE?

Yes. Customers can order remanufactured products from the company’s inventory via their local Camso dealer.

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DO REMANUFACTURED PRODUCTS OFFER THE SAME PERFORMANCE AS NEW ONES?

Camso certified remanufactured products are built with the same Camso original material and quality.

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WHAT IS THE NEW CAMSO CERTIFIED REMANUFACTURED TRACKS AND WHEELS PROGRAM?

With this program, Camso is giving multiple lives to a product farmers have always trusted, and provides an alternative to get into a Camso track or wheel product. As track applications become more popular among farmers, our remanufactured program offers customers an affordable way to increase the return on investment from their purchase.

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WHAT IF I WANT TO LEARN MORE ABOUT THE CAMSO CERTIFIED REMANUFACTURED TRACKS AND WHEELS PROGRAM?

You can find all the information you need about it right here. For further information, please contact your local dealer or Camso customer service desk.

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WHAT IS THE NEW CAMSO CERTIFIED REMANUFACTURED TRACKS AND WHEELS PROGRAM?

With this program, Camso is giving multiple lives to a product farmers have always trusted, and provides an alternative to get introduced to a Camso track or wheel product. As track applications become more popular among farmers, our remanufactured program offers customers an affordable way to increase the return on investment from their purchase. The program allows customers to return their used Camso wheels and tracks to have them remanufactured, or buy a Camso certified remanufactured product. Even more, if customers don’t want to have their remanufactured product back, Camso will give them a credit for their next purchase.

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WHAT CAN CUSTOMERS DO WITH THEIR USED TRACK/WHEEL?

Camso takes old tracks and puts new tread bars on the carcass, remanufacturing the used tracks and giving them new life.

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CAN CUSTOMERS BUY A REMANUFACTURED TRACK OR WHEEL EVEN IF THEY DON’T HAVE A USED ONE TO GIVE IN EXCHANGE?

Yes. Customers can order remanufactured products from the company’s inventory via their local Camso dealer.

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DO REMANUFACTURED PRODUCTS OFFER THE SAME PERFORMANCE AS NEW ONES?

Camso certified remanufactured products are built with the same Camso original material and quality.

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FOR WHAT KIND OF TRACKS AND WHEELS IS THE REMAN PROGRAM AVAILABLE?

Remanufacturing is available for wheels and tracks taken from all friction drive tractors with 18-, 25-, 27.5-, 30- and 36-inch track width.

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WHAT IF CUSTOMERS WANT TO LEARN MORE ABOUT THE CAMSO CERTIFIED REMANUFACTURED TRACKS AND WHEELS PROGRAM?

All the information can be found on camso.co. Furthermore, customers can contact their local dealer or camso customer service desk.

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HOW DO CUSTOMERS KNOW IF THEIR OLD TRACKS ARE ELIGIBLE FOR THE REMANUFACTURED PROGRAM?

To determine if their tracks are eligible to be remanufactured,, customers must contact their local dealer for guidelines and approvals.

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WHAT DO CUSTOMERS HAVE TO DO IF THEY WANT TO RETURN THEIR TRACKS AND WHEELS AND TAKE PART IN THE REMAN PROGRAM?

Customers have to contact their local dealer who will be able to help them with the process.

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HOW DO I KNOW IF MY OLD TRACKS ARE ELIGIBLE FOR THE REMANUFACTURED PROGRAM?

To determine if your track is eligible for remanufacture, please contact your local dealer for guidelines and approvals.

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